Communicating effectively with school officials

The Duanesburg Central School District strives to keep the avenues of communication open and ensure that all concerns and issues are addressed in the best way possible.

To that end, individuals with complaints, questions, concerns and/or suggestions are encouraged to contact the employee closest to the issue. If the issue is not satisfactorily resolved at this level, the individual may progress through the "line of responsibility" until the matter is resolved.

Individuals often mistakenly believe they should go directly to the Board of Education. However, most issues can be identified, clarified and addressed more promptly when directed to those most familiar with the situation.

In an effort to clearly establish to whom issues are to be directed, please adhere to the guidance provided in the chart below.

You may also download the chart to view the names and contact information for the respective individuals (PDF).

Communicating with the Board of Education
Only after you have followed the line of responsibility to the highest level should you contact the Board of Education with a concern—via the district clerk or during board meetings.

Community members are encouraged to attend and participate in board meetings. Privilege of the Floor is held at the beginning of each meeting, in which the community has an opportunity to express their concerns, raise issues or share thoughts about the school district.

To assist the board in understanding your ideas, please frame your concerns in the following format:

• > State your name and address
• > Identify the topic
• > Discuss your concern
• > Offer a suggestion for resolution

The Board of Education thoughtfully listens to all community members and truly values your input. Please understand that it may not be possible or even appropriate to respond immediately to your comments. Issues related to specific personnel should be brought to the administration and cannot be discussed in open forum.

Respect, civility and a spirit of cooperation are expected. Guidelines outlined in the Code of Conduct apply. The president of the Board of Education retains the right to impose a time limit or close the floor to maintain order and proceed with school business as listed on the agenda.